1 hour ticket response
We are focused on offering a swift and accurate solution to every customer support ticket submitted by a client. Our accomplished customer support team members will examine your problem and will think of the best solution. We offer a 1–hour response time guarantee for all trouble tickets. In fact, the average response time has proved to be 20 minutes.
A Topflight Customer Service
Each member of our help desk team has many years of experience in the Linux cloud website hosting world and the vast majority of them have been with us for at least five years. They are all prepared to reply to all your questions in the most professional manner possible.
An Intuitive Help Section
Integrated into the Web Site Control Panel is an intuitive Help Center, which includes different information sources. You can browse through a routinely updated knowledge base featuring web hosting account management articles and website administration articles, watch the instructional video tutorials or check the F.A.Q. library.