Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • You can find nearly all the answers to your questions in the easy–to–navigate Help Center section integrated into our Web Site Control Panel. It boasts a vast repository with frequently asked questions and exhaustive help articles written by our trained help desk support team.

  • Top quality support service

  • How–To Videos

  • We have prepared a selection of step–by–step video tutorials that visually show how you can tackle a common issue associated with your Linux cloud website hosting account. You’ll find the video lessons in the Help Center section.

  • Intuitive help center

  • A 60–Minute Ticket Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24/7 client care service and include a sixty–minute response guarantee. Our seasoned tech support engineers will be available to you 24/7 and will fix any problem that you might possibly face within maximum one hour after the customer support ticket submission. In most instances, an answer will be given to you within twenty minutes.