A 99.9% Server Uptime
The major benefit of building your very own cloud website hosting platform is that you don’t have to worry about compatibility issues – you design a special set of software applications in such a manner so as to be compatible with a specific set of hardware elements. The final outcome is something considerably more solid and dependable, as there are less potential chances of failure. We’ve set up our cloud hosting system atop proven hardware parts together with a strongly tweaked version of SELinux so as to set up an exceptionally secure environment for your personal sites.
That’s why, with each of our Linux cloud website hosting packages we offer a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
Apart from our cloud hosting platform, we’ve also set up our own internal network in each one of our datacenters. Everything is based on top–quality hardware components furnished by Juniper. Plus, on every single router, we have installed a firewall with an elaborate set of rules as a way to filter all suspicious requests.
Therefore, in each of our datacenters – in our US datacenter, in our UK datacenter, in our datacenter FI, in our East Europe datacenter and in our AU datacenter, you will take advantage of a 99.9% network uptime guarantee. And this uptime guarantee is valid for all hosting solutions in every datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your money on the line, you can’t feel really safe. That is why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. If you do not feel pleased with our service or in case you want to use a bit more powerful web hosting solution, such as a VPS hosting services or even a Linux dedicated web hosting – you will receive a full refund, with no secret costs or reimbursement charges.
24/7 Technical Support
In case you run a hosting firm, your support engineers are of key importance. For this reason, we’ve attentively hand–picked a highly skilled team of support engineers, each with lots of years of experience behind his back. With their help, we offer 24x7 support with each of our web hosting solutions.
And not just that, we offer a 1–hour response time guarantee. All tech support tickets are responded to within 1 hour and our average ticket response time is under twenty minutes!