You will find a lot of cloud website hosting suppliers available, but most of them are resellers who have restricted resources, particularly in terms of support. A way to distinguish them is the option to reach the company over the telephone. The level of support that you will have through this particular channel of communication may vary based on the service provider - several of them provide expert telephone support, others offer basic and customer support only as some issues are more time-consuming and it's much easier to be resolved with a trouble ticket, particularly if the situation needs to be escalated. Still, it is good to find that you could always get in touch with your hosting provider because there're a lot of small issues which can be managed easily and in a very timely manner with a call, not mentioning that you are able to get more info regarding the services even before you become a client.

Phone Support in Cloud Website Hosting

Our cloud website hosting plans offer telephone support fourteen hours per day even on official holidays, therefore if you do not have an account yet, you are able to call and find out more about our services or whether we'll meet the system requirements for your web sites. For your convenience, we have local telephone lines in the U.S.A., the United Kingdom and Australia, so that you're able to call the phone number that is nearer to you. If you are a current customer, we can help you timely with any kind of general and billing issues and with numerous technical matters so as to save you time and efforts - we acknowledge the fact that often it's easier to speak with a live person and get things done immediately. Certainly, some problems simply cannot be taken care of over the phone, so in such a case you will be able to employ our ticketing system.

Phone Support in Semi-dedicated Hosting

Every time you need more information regarding the Linux semi-dedicated hosting that we provide, you are able to call any of the three support phone lines we have worldwide - in the United States of America, the UK and Australia. In this way, you're able to check ahead of time whether our services are suitable for your web sites. In case you're already our customer and you have a semi-dedicated account, you will be able to get in touch with us on the phone for fourteen hours every day about any kind of billing or common matters. For entirely tech problems you are able to use our ticketing system to contact our technical support as someissues simply need more time to be taken care of, but we can assist you over the phone with quite a few minor tech problems as well, saving you time and efforts.