Live Chat Support in Cloud Website Hosting
Together with the telephone and ticket support, we offer live chat support too. You will be able to get in touch with us every day, which includes weekends and holidays, and we can give you more info about the Linux cloud website hosting that we supply if you are not a customer yet, or about common and billing questions when you already have an account. Although for entirely technical issues you'll need to open a ticket to our tech support team, because such issues will require more time to be dealt with, you may still get in touch with us through the live chat for some tech info. For instance, we will help you set up an email address in your e-mail client or troubleshoot multiple issues, saving you time and effort. Even when our telephone lines are already off for the day, you will be able to talk with a live person.
Live Chat Support in Semi-dedicated Hosting
We provide a live chat service that is available to all of our potential and present clients. If you're looking for a new hosting account, you're able to chat in real time to one of our agents and receive more information about our Linux semi-dedicated hosting in order to select the optimal plan for your web sites. If you already own an account with us, we'll support you in a very timely manner with general, billing and 1st level technicalmatters. Although in some cases you will need to open a ticket since there're issues that cannot be resolved through a live chat, we will help you with lots of basic jobs, for instance setting up an email account in an e-mail client or forwarding one domain name to another one. As a result, you'll benefit from quick assistance and you'll save a lot of time.