Many people who start using their very first web hosting account, or switch companies, usually have questions with regard to how certain operations are accomplished or encounter difficulties when setting up different things such as e-mails, site settings, etc. Because of this, a lot of web hosts have compiled documentation with common questions and issues so as to help their clients obtain information swiftly and easily. Consequently, the support engineers can concentrate on actual problems that some clients may be encountering, as the solution for the smaller things will be available on the World Wide Web and customers can easily cope with them without having to touch base with the support staff. Having detailed documentation is essential, particularly for new users without any practical experience, as the web hosting service entails an enormous amount of features and many individuals can become baffled about what action to take. A good knowledge base can both help you carry out the things that you need and acquaint yourself with how the web hosting service works as a whole.

Extensive Online Documentation in Cloud Website Hosting

If you buy a cloud website hosting plan from our company, you will gain access to our comprehensive online documentation where you will see info about de facto everything related to our hosting plans. The topics encompass anything from how to create an e-mail account on your cell phone, to how to accomplish various things using an .htaccess configuration file. The articles themselves are written in a simple-to-understand way and include detailed instructions on how to complete a certain operation in your Hepsia Control Panel. You can also find information that is not connected directly to Hepsia, for instance one that concerns software apps on your desktop computer. The entire collection of articles will be available in the Help section of the Control Panel, but those that are dedicated to a specific section can be accessed on the spot. Considering the fact that we have encompassed as many topics as possible, you’ll be able to discover more or less everything about your account.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia hosting Control Panel, which comes with our Linux semi-dedicated hosting, will permit you to access the exhaustive online documentation that we’ve prepared for you. The articles contain general information on our hosting services, instructional tutorials about the various features that you can make use of, together with troubleshooting instructions that can help you resolve common issues that you could confront. The topics that we have included cover de facto everything, from simple things such as how to host a brand new domain in your account, to more intricate ones such as which SSH commands are allowed on the semi-dedicated servers. Articles that are dedicated to the features of a certain Control Panel section will always be available in the right corner of the page that you’re on, whereas the complete article archive can be accessed through the all-encompassing Help section.