Q: What does the web site migration service involve? Will my web site be secure?
A: The web site migration service offered by Rewind Hosting is entirely free and consists of transferring all your web files, databases and emails from your current hosting provider to your brand–new web hosting account with us. We will also edit all the configuration settings needed for your websites to be completely functional on our next–generation cloud hosting platform.Our technicians are completely capable of moving any kind of web site. With years of practical experience in this field, they’re well–versed in the inner workings of our cloud hosting platform, our Control Panel and all other famous Control Panels. For them, moving a custom web app with lots of custom libraries is as easy as moving a simple WordPress–based blog.
Q: Web site migration seems like lots of work. How much time is it going to take?
A: There are plenty of variables to bear in mind – the overall amount of web files, the size of the database, the complexity of the website itself and the current workload of our web site migration experts, etc. Yet, we do our best to perform all website migrations in a 48–hour time period. Smaller sites are migrated faster – usually in less than 24 hours.
Q: Do you require something from me before you begin moving my website?
A: We will require the login details for your current hosting provider’s Control Panel and the site’s name (domain name).
Q: My current hosting account has sensitive info inside. How can I rely on you?
Q: What about downtime? Will my website be offline?
A: While we migrate your site, it will be available both in your web hosting account with us and in your account with your old hosting provider. Once the migration is complete, we will ensure that everything is working properly and that the integrity of your content is not compromised prior to informing you that the migration is over. Then we will tell you how to transfer the domain over to your hosting account with us and how to modify your DNS resource records.
Q: Will my old web hosting provider need to do anything?
A: No. Aside from your login credentials for the Control Panel, we will not need anything. We’ll never get in touch with your hosting provider. They won’t know anything about the migration either.
Q: Which hosting platforms do you support?
A: We can migrate your web site from any hosting provider or any Linux–based web hosting platform given that we can receive access to the Control Panel and there’s File Transfer Protocol access available.The only sites that we’re unable to migrate are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.